Frequently Asked Questions
Clear answers about Australian visas, our visa kits, and how to move forward
Prepared by MARN 0958254Refund Policy
Due to the digital nature of our visa kits, no refunds are available once purchased. This includes change of mind situations and regardless of whether you have downloaded any content. We do not offer refunds under any circumstances. When you purchase a visa kit, you gain immediate access to all materials and information.
We encourage you to review our sample content and preview demos before making a purchase to ensure our kits meet your needs. If you have any questions about the content of our kits before purchasing, please use our free visa assessment or browse our sample kits.
Still Have Questions?
Our Registered Migration Agent is here to help with any specific questions about your visa application.
Important Notice
The information provided in this FAQ section is general in nature and does not constitute legal advice. Individual circumstances vary, and you should seek professional advice for your specific situation. DIY Aussie Visa (MARN 0958254) accepts no liability for visa outcomes based on information provided on this website.
